Ride-hailing in Portugal · Certified drivers

A ride that already knows what it costs before it starts.

MOV is a Portuguese ride app: a fixed price before you confirm, drivers approved one by one, and the option to ask for a woman driver whenever that's what puts you at ease.

MOV for passengersiPhone and Android MOV DriverFor drivers

Available on the App Store and Google Play.

Fixed price before you confirm Card or MB WAY Verified drivers SOS button on every ride 100% Portuguese company No sign-up fees
MOV app · passengers

From the request to the receipt, without a single surprise.

You type the destination, pick a class and see the final amount. That's what you pay — traffic and route are our problem, not yours.

Book up to 30 days aheadBook at least 30 minutes ahead and the price is locked right then. A driver can take it in advance, and you get a reminder 30 minutes before.
One stop along the wayRemembered the pharmacy? Ask for the stop mid-ride and the app shows the extra before the driver accepts.
Message and callTalk to your driver inside the app, without swapping numbers. Calls go through MOV.
Book for laterPick the day and time in advance. A driver accepts it beforehand and you get a reminder before pickup.
SOS buttonAlways at hand during the ride: it alerts the MOV team with your location and the car's details.
Dark, light or pinkThe app is yours: pick the theme in your profile. Pink comes with woman-to-woman rides.
Invoice with your tax numberAdd your NIF to your profile once and every ride's invoice carries it. Without one, it's issued to a final consumer.
MOV fares

Clear prices. Fixed before you confirm.

Every ride adds up a base fare, the kilometres and the minutes of the route, with a minimum fare per class. The app does the maths and shows you the total before you book — that's what you pay.

2,00 €base fare on Standard
0,80 €per kilometre on Standard
3 minof free waiting at pick-up
Fixedno surge pricing: the price doesn't go up with demand

Vehicle classes

StandardMost booked

Modern, comfortable cars for everyday rides, up to 4 passengers.

Base fare
2,00 €
Per km
0,80 €
Per minute
0,15 €
Minimum fare
4,00 €
Green

100% electric or plug-in hybrid cars, at the Standard price, up to 4 passengers.

Base fare
2,00 €
Per km
0,80 €
Per minute
0,15 €
Minimum fare
4,00 €
Comfort

More room and cars 5 years old or newer, up to 4 passengers.

Base fare
2,50 €
Per km
0,85 €
Per minute
0,18 €
Minimum fare
5,00 €
Premium

Upper-range executive saloons, up to 4 passengers.

Base fare
3,50 €
Per km
0,90 €
Per minute
0,25 €
Minimum fare
7,00 €
Black

Top of the range, for special occasions, meetings or the airport, up to 4 passengers.

Base fare
4,50 €
Per km
1,30 €
Per minute
0,30 €
Minimum fare
10,00 €
XL

For families and groups, with more room for luggage, up to 6 passengers.

Base fare
4,00 €
Per km
1,20 €
Per minute
0,30 €
Minimum fare
8,00 €
Van

Vans for groups of 7 to 8 people, with room for plenty of luggage.

Base fare
4,50 €
Per km
1,35 €
Per minute
0,32 €
Minimum fare
9,00 €

Waiting, stops and other charges

Waiting at pick-upThe first 3 minutes after the driver arrives are free. After that, each minute started costs €0.10. On a booking, if the driver arrives before the scheduled time, that wait doesn't count.
StopsYou can ask for a stop on the way. The app shows the extra before the driver accepts, and each stop has 2 minutes of free waiting; after that, €0.10 per minute.
TollsIf the route has tolls, they're already included in the price you see. They go entirely to the driver, who pays them.
Long pick-upIf the nearest driver is 10 km away or more, there's a pick-up fee: €1.00 from 10 to 15 km and €0.50 more for every extra 5 km. On Standard, this fee never makes the ride more expensive than a taxi.
CancellationFree up to 3 minutes after the driver accepts. After that, the class's minimum fare is charged.
BookingsSame fares, with the price fixed when you book — from 30 minutes to 30 days ahead.
TipsThey're optional and go 100% to the driver. MOV keeps none of it.
Pet on BoardTravelling with your pet? Turn on the option when you book: only drivers who accept pets will come, and the €1.50 supplement goes entirely to them.
Assisted RideFor seniors or people with reduced mobility: the driver knows before arriving, helps you get in and waits 5 minutes at no cost. No extra charge.
Woman driverIt's a preference, not a class: there's no extra cost. You pay the fare of the vehicle you choose.

Final prices, including VAT where applicable. Each ride's price is worked out from the route's expected distance and time and rounded to 10 cents. The app always shows you the total before you confirm, and that price stays fixed.

Woman-to-woman rides

You can ask for a woman driver. And the app dresses for it.

If you're a woman passenger, you choose whether you want a woman driver — and only women drivers whose gender MOV has verified are offered the ride. Our women drivers can also choose to drive for women passengers only.

If no woman driver is free nearby at that moment, the app asks you — it never sends another driver without your say-so.

Verification

Gender confirmed

MOV checks each driver's ID document before marking her as verified. Without that confirmation, she isn't offered woman-to-woman rides.

Her choice

Women passengers only

A driver can set in her profile that she only takes women passengers. Her choice always holds, and dispatch respects it.

Pink theme

Recognisable at a glance

The pink isn't decoration: it's the sign that you're on a woman-to-woman ride, from request to receipt.

MOV Driver app

What you'll earn shows up before you accept.

No mental arithmetic. Every request shows the amount that stays with you, commission already deducted and tolls included. You accept, or you don't.

Paid on fixed datesCycles close on the 15th and on the last day of the month, and the transfer goes out the next day. You watch the cycle grow live in the app.
Waiting counted by the minuteAfter the free minutes, waiting at the pickup and at stops counts in your favour.
Long pickups are paidIf the passenger is 10 km or more away, the ride carries a pickup fee that comes to you.
Documents with warningsThe app warns you before your licence, insurance or inspection expires — you're never knocked offline by surprise.
Bookings in advanceYou see the bookings near you and take the ones that suit you. You can set off from an hour before.
Tips are yours wholeIf a passenger tips, it's all yours. MOV takes nothing from it.
Earnings simulator

How much more could you earn with MOV?

Already a ride-hailing driver? Compare the commission you pay today with MOV's 15% and see the difference after a year.

15% commissionThe same rate for everyone, from day one.
0% on tips and tollsTips and tolls are entirely yours.
No sign-up feesSign up on MOV Driver, send your documents and start as soon as you're approved.
Commission you pay today
That commission is charged on
With MOV–
On your current platform–
You keep an extra–– per month

Reference values per year, based on the total paid by passengers (including Portugal's 6% ride-hailing VAT). MOV keeps 15% of each fare; tolls and tips are left out of the commission and of the maths. Fuel, insurance and taxes are not included.

Fleet panel

Your ride-hailing company, all on one screen.

Companies sign up, add their cars and invite drivers with the company code. From there they see their own drivers on the live map, the rides, the performance and what they're owed.

fleetmov.luxtransfers.pt
6drivers
4online now
38rides today
412,60 €to receive
DriverCarStatus
Marta NunesTesla Model 3online
Paulo FreitasToyota Corollaem viagem
Rui CostaMercedes Vitooffline
01Register the company

Tax number, address and the company documents. MOV reviews and approves.

02Add the cars

Plate, registration document, insurance with TVDE cover and inspection. MOV approves each car and sets its class.

03Invite the drivers

By email, with the company code. They enter it in the app and are linked to you.

04Get paid as a company

What your drivers earn is transferred to the company's IBAN, with the breakdown per driver.

Open the fleet panel
Live

Only your drivers

The map shows your fleet and nothing else. Each company sees only its own — never another company's.

Accounting

The month as a CSV, no SAF-T to produce

Pick a month and download the totals for the company and for each driver — rides, amount, commission, tolls and tips — ready to post. The ride invoices are issued by MOV, and MOV files their SAF-T with the Tax Authority: your company produces no SAF-T because of the rides.

Cars

Assigned by plate

Each driver drives the car you gave them. Swap whenever you like and their app follows instantly.

Invoicing

The passenger's invoice is on us

Every charged ride produces a certified invoice-receipt, issued by MOV to the passenger. Your company doesn't invoice the end customer — it just receives what its drivers earned.

Before you get in the car

Whoever drives has been through verification.

No driver goes online without everything in order. The app takes them offline by itself the moment a document expires.

Driver

Approved documents

Driving licence, IMT ride-hailing driver certificate, ID document and a criminal record certificate covering regular contact with minors.

Car

Within the law

Less than seven years since first registration, insurance with specific ride-hailing cover and a valid periodic inspection.

On the ride

Never on your own

You see the name, photo, car and plate before getting in. During the ride you have SOS and the link to share your route.

Frequently asked questions

Questions? Start here.

How do I pay for rides?

In the app, by card or MB WAY. The amount is reserved when you book and charged at the end. No cash needed.

Can the price change during the ride?

No. The price you confirm is what you pay, even with traffic or detours. There are only extras if you ask for a stop or the wait goes beyond the free minutes — and the app always shows you the amount first.

Can I cancel a ride?

Yes. It's free up to 3 minutes after the driver accepts. After that, the class's minimum fare is charged.

How do I book in advance?

In the app, pick a date and time instead of riding now — from 30 minutes to 30 days ahead. The price is fixed at that moment and you get a reminder 30 minutes before.

I left something in the car. What now?

Email suporte@luxtransfers.pt with the date and time of the ride. We'll contact the driver and arrange the return with you.

How do I get my invoice?

Every paid ride generates a certified invoice-receipt issued by MOV. To have your Portuguese tax number (NIF) on it, add it to your profile before riding.

Can I ask for a woman driver?

Yes, if you're a woman passenger: turn on the option when you book and you'll only see drivers whose gender MOV has verified. There's no extra cost.

What do I need to drive with MOV?

A driving licence, an IMT ride-hailing (TVDE) driver certificate, an ID document and a criminal record certificate. The car must be under seven years old, with TVDE insurance and a valid inspection. Download MOV Driver and send everything in the app.

How do I delete my account?

In the app, in your profile, or on the Delete your account page.

How do I contact MOV?

By email at suporte@luxtransfers.pt: a real person from our team will reply. During a ride, you have the SOS button for emergencies.

Two apps, one service

For those who ride and those who drive.

MOV for passengers requests rides. MOV Driver is for those working with us, on their own or through a ride-hailing company.

MOV for passengersiPhone and Android MOV DriverFor drivers Fleet panelFor companies